Client Testimonials

You've made an impossible situation, and move, actually happen

“Thanks to Smooth Transitions! They are truly a god send. Ruth and her crew worked so hard cleaning out my mom’s home after she moved out. Fifty some years worth of stuff. I didn’t even know where to look for help with this huge project . So glad I found her! I would highly recommend them for any he...

My Moving Angel and Wonder Woman! She came to a house that was crammed full of STUFF – way too much – and I hadn’t gone through things in years. She knew just who to take things to – an appraiser in Seattle, an auction house in Seattle, a jewelry store owner buyer; she posted things for sale online;...

I would have easily gotten bogged down in the work and only been able to only make a fraction of the pro- gress Robin did. She brings objectivity, sensitivity, and a can-do attitude. Moreover, I found her to be ex- tremely honest and ethical in all financial matters. I can’t recommend Robin highly e...

Deanna and Shelly of Smooth Transitions helped make the move almost effortless.  It is hard for us to believe, but we actually felt settled in our new home the day we moved in.  A huge reason was the great job that Deanna and Shelly did in packing, directing the movers (who were also excel...

Mai and her team are excellent in organizing and packing a move. They all are calm which directly impacted my anxiety level. Everything was done in a thorough and thoughtful manner with lots of communication. She helped me on both ends of the move. The actual movers did a fine job too. I will use he...

“Thanks to you, the move process and settling in went smoother.  Out of all you packed, some superbly, all survived in one piece.  The outcome of the move were excellent.  Moreover, we enjoyed the process, interfacing with professional and wonderful folks.  Job well done!&r...

Loved working with Amanda. She was friendly, but professional. She helped me so much in getting ready for my move.  

This is a fabulous person to work with if you are downsizing or you just have a " lot of stuff" to get rid of. Amanda is efficient, knowledgeable and very gracious to work with. She makes you feel like your "stuff" is a precious gem. I highly recommend her!  

I am honored to endorse and recommend the services of Smooth Transitions of North GA & Amanda Rydel. Amanda’s support rescued me during a very difficult time in my life. She is thee consummate business professional .  Her easy-going but impressive task-driven style not only...

We moved into our new home in Big Canoe just before the Christmas holidays. Amanda had previously been helping the people that we purchased the home from with their move to their new home. The timing of meeting her could not have been better. We run a business. Between work, the move and trying to f...

Amanda helped me pack and move to downsize my Big Canoe home. She also arranged to auction off what I no longer needed. All at a reasonable cost ! I highly recommend using her service.

I want to compliment you on the excellent packing job you did for Patricia and I during our recent move! With us living in another State, and unable to be there but a few days, you handled our possessions with care, and finished the job on time! We are happy to report that every item arrived we...

It is so good to know someone trustworthy who can assist our dear folks at a time when they need help so badly. Thank you for being there.

I continue to be grateful for all you did for us, moving Mom out of her house. And then out of her apartment in the retirement community.

I do not know how I could have downsized without Amanda. After trying to sell my house for 2 1/2 years, it finally sold. But, the new buyer gave me only one week to move from a 3750 square foot home to a total of 730 square feet. Amanda was able to not only make all the moving arrangements and compl...

I feel that Ann is more than just a paid worker to me. She found me in my clutter and was non-judgmental and pitched right in, even sitting on the floor, to sort ‘stuff’, never complaining. This encouraged me to pitch right in too and get the job done. I admire her for her roles as wife...

Ann was fantastic, her help beyond measure and her creative sense was incredible. We appreciate everything she did for us especially hanging our many pictures.

Ann was well seasoned and has a wonderful personality. I would recommend her to anyone without hesitation. Want knowledgeable, she’s your gal. Ann delivers. I did not have to do anything. I knew I was in great hands and my mind was at ease knowing everything that had to be addressed was being...

Ann is well organized and extremely pleasant, multi-talented, capable of figuring out many ways to do what I needed. My experience with Smooth Transitions of Massachusetts was fantastic. Everyone should be like Ann. Nothing could have been done better. 

Mary Jane and her staff are professional and personable- delightful!  Everything was completed in a timely and organized manner.  They left no questions unanswered. The packing was exceptional. They completed the sale of our left over items and cleaning out the house after we left town. Th...

As you know downsizing/moving is difficult at best for the elderly.  My mother is an exceptional case of anxiety and Obsessive-Compulsive Disorder which multiplies her stress exponentially involving even the slightest change in routine.  You have no idea how indispensable your service is t...

 I can’t tell you how much I appreciate your assistance with my dad’s move.  I had so much angst about the process, which was immediately relieved once we met.  Being the intermediary between buyers and me was wonderful; especially when the buyers were friends.  Thank...

It is easy to recommend Smooth Transitions because they made our move and estate dispersal so much easier than I ever thought it could be! They helped keep us organized, they were efficient, we had good communication and they were kind. I can’t imagine what else they could have done to make th...

Mary Jane is a professional in every sense of the word. Her integrity and honesty are above reproach. She was very organized and managed all of her responsibilities extremely well, while at the same time remembering that she was dealing with people’s feelings and lives. Mary Jane is a class in...

 We were too overwhelmed to know how to go about their big downsize.  Thank you for doing such a great job with such patience, kindness, and compassion.   My parents are very happy with the results.  

Our downsize and move was just perfect.  I don’t know what we would have done without Mary Jane.  Thanks for everything.  

Mary Jane has become invaluable to me in working with seniors needing to move. She’s trustworthy, reliable, hardworking, and extremely focused on helping her clients transition as easy as possible. She can suggest an array of other businesses associated with moving as well, so from packing one...

We enjoyed having you in our home.  You were a big help and made things easier and even enjoyable.  We feel you are part of the family.

After 23 years of living in the same house, my family and I decided it was time to move.  Without Mary Jane’s expertise in organizing and de-cluttering, we would not have made the move so smoothly.  She is amazing in taking the stress away and helping you enjoy the moving process.

When it came to needing to transition my mother from a three bedroom farm house to an assisted living community-I was at a loss.  I could never have done it without you.  The past month has been one of the hardest I have lived through-until I found you.  I felt comforted from the assi...

The kindness and patience shown to my parents was priceless. What I liked most was the personalized service. That there was one consistent person who came to the home to help. I also appreciated the excellent communication via emails. I could not be there physically and it helped to keep up-to-date...

We were thrilled with Smooth Transitions!  They moved my parents out of state, arranged for the shipment of items to seven different family members and coordinated the liquidation and clean out of their house (in which they had lived for over 55 years) all within 3 weeks.  We could not hav...

I want to express my gratitude for a professional job which was handled with the utmost warmth and caring for my mother.  Because I live out of town, I was especially grateful for the relationship of trust you developed with mom.  You followed through on each promise and all things were do...

Smooth Transitions was first class.  Great to work with and anything we needed was done with a smile.  They made a difficult situation very easy.

Great savings on moving company, as things went way more quickly thanks to your preparedness. The clarity and preparedness of your staff and their familiarity with Stone Gardens was a huge plus.

Words can never express our deep affection and appreciation for the great job you did to make our ‘transitions smooth’. You are so well organized and know all the right people to call. And very compassionate. I hope you don’t mind, but we have adopted you as a member of the family.

 As a sales associate in a retirement community, I look for knowledgeable movers who have experience moving seniors. Over the years, Smooth Transitions have added more options to their moving service that truly meet the needs of the senior population but truly the most important component is th...

I was very pleased with Smooth Transitions’ service to a client with memory impairment.  She didn’t want to move to assisted living, and with their responsiveness, caring and thorough attention, Mike, Brian, and their team made a difficult move easier for her.  They carefully packed and mo...

I have worked with Brian and his crew at Smooth Transitions for several of my clients now and have been more than happy with the results.  Brian and his team took the stress off of moving my clients to their new apartments and set everything up so the residence walked into their new place all r...

I used Smooth Transitions twice, and both experiences were everything that was promised. The first move involved downsizing and getting Mom from her home of 55 years to an Assisted Living apartment. I was juggling her care, my job and this move. Thanks to the expertise, professionalism and knowledge...

My wife and I (senior citizens) downsized from a large house to a modest sized condo. We don't know how we could have managed the move without Charlie and his team. They arranged the mover, packed (and unpacked) everything, arranged the estate sale, took the remaining items to charity (well document...

We were in need of several apartment total relocations in a very limited time. Charlie and his team first put each of the apprehensive residents at ease as they listened to concerns. Smooth Transitions then took pictures of the "current" apartments, gently wrapped, packed, and moved the whole "kit &...

Charlie helped us move our parents out of their home in Collinsville IL. They are elderly, not in good health and we had to move them out east. After visiting the house, Charlie explained to us the challenges we faced (we had sort of a hoarder situation going on). Charlie worked closely coordinating...

I’ve used Smooth Transitions of St Louis twice. Both times they were punctual, friendly and experienced. They packed everything for me and then unpacked everything for me. They even helped me hang my pictures. Each time that I moved I did not have to pack or unpack a thing. Each time that I moved in...

I can't recommend this company enough. Charlie and his team helped my mom move from a three-bedroom apartment with basement into a much-smaller two-bedroom apartment in a retirement community. They helped Mom plan the move timeline and make decisions required to significantly downsize her things for...

Thanks for all of your help and hard work. Your teams were a pleasure to work with. Very professional, efficient and friendly - you're lucky to have such good staff as I know they are hard to find.Also, we really appreciate you hauling away the king box-springs it was a huge help to us.Again, thanks...

Smooth Transitions was recommended to us when we were faced with the daunting task of moving our aunt from her home and into an independent living community. We were overwhelmed with the process of downsizing, sorting through furniture, household items, clothing and paperwork. Charles Shapard took u...

Simply amazing. If you are a senior that is moving, a family member helping coordinate a move, or a little of both, Smooth Transitions is the team for you.Charlie and his team methodically, practically, and sensitively take you through the entire process -- from helping plan what's moving, what's be...

Robin did an amazing job and has always gone beyond the scope the job. My clients can’t say enough nice things about her work and her ethics.

Hiring Robin Abb to help me clear out a large home for an estate sale was one of the best decisions I ever made. Robin is trustworthy, highly capable and cares about people. She works efficiently, knows how to pri- oritize and utilize both tech and community resources to get the job done. Sorting th...

Recently, Robin Abb moved me from one location to another. We were under serious time pressure. Robin works extremely fast, yet efficiently. Her work for me was very thorough and organized.

She has a special talent for interior decoration. She thinks of things I would never have thought —all good. When I walked into the house, it was all done; furniture beautifully arranged and everything tastefully in place. What a great feeling to walk into that and not have to unpack boxes and deal...

I moved to a much smaller house than I had been living in and therefore had to downsize quite a bit. She got rid of things I was eliminating very efficiently, and made me some money on several items. Since I was moving fairly close to where I was, she packed what I was moving, put the boxes into her...

The incredible, amazing Robin Abb came into my life at the recommendation of our real estate agent. My mother had passed away and, as the executor of her will, I was tasked with launching the probate process and preparing her home for sale. For any child dedicated to clearing out a parent’s lif...

My first meeting with Robin was wonderous. She possesses uncanny compassion and understanding of her process, explained her approach in clear and precise detail, and instantly put my fretting to rest. She quickly assessed what was needed, we discussed the professional expectations, and set dates to...

We began in earnest and worked together, starting with the kitchen. Every single item of my mother’s estate was touched, reviewed, sorted, and moved. It was either placed in the auction, sold on Craigslist, sent to the Goodwill, taken to the dump, or given to interested parties. As one can imagine s...

As expected and assured, Robin navigated us to the finishing line on time and on budget. She is a consummate professional in her field of unique expertise. I was blown away in the end by the sheer weight of accomplishment. I could never have tackled this task without her skill and I simply cann...

One of the most brilliant points of Robin’s menu of solutions was preparing for the online auction. This proved a tremendous aspect as a thousand times more efficient than any yard sale could ever have been. The results were better than could ever be accomplished in the old school way. And I highly...

"I am so relieved now that everything has been taken care of and I can relax."

“Rob helped clean out my dad's home and move him to assisted living.  He and his staff were very professional and considerate of my dad's feelings during this huge transition.  I couldn't have done it without them.”

“They are a professional, local company.  Always helpful and easy to work with.  They are usually my first call when residents need help downsizing”

Rob and his crew were exceptional on every level. Everything was handled with care and I was treated like a loved one, and not just a customer.  Highly recommended. 

Recently moved a client from one retirement home to another. Rob and his crew took care of everything including going through all of the “stuff” to determine what truly needed to be moved and what was no longer necessary. Would highly recommend. 

https://business.google.com/reviews/l/00819166524901788373

 Absolutely incredible experience!! We sold our home the same week that we had our second child. Smooth Transitions came highly recommended by a family member who had used them in the past and they did not disappoint. Rob and his crew were extremely efficient and very organized down to every la...

I used Rob and his great crew after one of our customers had a water damage. He was there on a very short notice to estimate the project and quoted it within 2 hours. Sorted and packed a 3 bedroom two story home in 2 days. Moving everything out to a storage unit on a Saturday! And cleaning the upsta...

Smooth Transitions is wonderful in every way. On time, easy to work with and handles everything you thought of, and some things you didn't. Knowledgeable, patient(my mother has health difficulties which they empathized with, understood, and accomidated). Listens to any request, and does their best t...

“Ruth Christian has truly been a lifesaver for me. She has helped me downsize, pack, organize and unpack while I’ve been battling a Lupus flair. I could not have done this without her help. She is professional and always willing to go beyond the call of duty. Many Thanks!” 

“Ruth, the team and I are truly impressed by your quick response and tackling such a huge project. Your organization and coordination, and lastly, the beautiful and touching apartment you put together for our resident. If he had a loving daughter, she couldn’t have done a better job than what you di...

Tracy was MOST helpful in planning & carrying out my move from SC to NC. While her professionalism was apparent, she was always pleasant & friendly. Without Tracy in charge, I would probably still be packing boxes. I would highly recommend Tracy & Smooth Transitions.

WOW! Tracy truly knows the meaning of providing services needed with heart, compassion, thoughtfulness, and kindness. Downsizing and moving my parents included many complicated transactions that hit bumps all along the road. Tracy was ALWAYS calm, helpful, understanding and flexible. She is the ulti...

I recently had the privilege of working with Smooth Transitions of Myrtle Beach to help me with my move to another state. From the first time I met with Tracy Dilligard I was impressed and my admiration and awe continued throughout my move. Tracy was a "take charge" kind of person and she knew exact...

Honestly I don’t know what I would have done without the help from Tracy and her team at Smooth Transitions Myrtle Beach. I was overwhelmed and didn’t know where to start. They came in on a white horse and brought order to my extremely chaotic situation. They were patient with me as I was melting do...

Our independent 89-year-old mother had arranged her downsizing move out of state mostly on her own with some preparation help from her out-of-town children over the previous months. When the moving week arrived we discovered a misunderstanding with the moving company. We had thought the packing up p...

From our very first meeting, in an emergency situation, you were efficient, detailed oriented, compassionate, professional, and clear in your communications with me and all the people you contacted on my behalf. I cannot contain myself to only circling numbers from 1-5 on your client comments s...

Thanks again for everything, Sonya. I would have been lost withouth you, but you already know that. 

Overall we found that Smooth Transition of the Upstate did a very professional job while coupling that with compassionate cooperation. Rob and Tabitha were very responsive, and cooperative in all phases of their interaction and we would use them again and recommend them. They appeared to have the be...

Working with Rob, Tabitha and the Smooth Transitions team has been an incredible experience! We moved my 96 year old mother and this wasn't an easy move for her. They were professional, thorough and delivered on every commitment. Most importantly, they were extremely respectful of my mother through...

If there were a higher rating than 5 stars, I would choose it for Smooth Transitions. This company helped us recently as my friend moved to a new location. My friend is blind and wheel chair bound so I was in charge. Smooth Transitions has a goal of taking the stress of a move on themselves to make...

We hired Smooth Transitions on the recommendation of the Senior Living Community we were moving to. We were impressed from the moment Rob walked through our door. What a wonderful idea, a company tat works with seniors after they make the difficult decision to leave the home and downsize to a relati...

Excellent from start to finish. Great attention to detail and wonderful crew. On time and took changes to original plan in stride. Recommend wholeheartedly. 

The move was the smoothest and most comprehensive that I have ever experienced!

Dear Rob and Tabitha, I just want to thank you so much for such a wonderful experience that you provided in my recent move to Pacifica Senior Living.  It was a dream come true to have people like you taking care of me from beginning to end. The best move I have ever had. Smooth for sure and wor...

Smooth Transitions did an amazing job and saved our life with the daunting task of moving my father to a new assisted living home. They even hooked up his tv, computer and printer so he felt at home right away. Well worth every cent!

Got my grandma moved and set up beautifully in her new place.  These are kind people and a pleasure to interact with. If you're rushed for time or having trouble getting a plan together they'll take the burden away. Very good work- highly recommended!

Joy is the best! She is so professional and efficient, works fast and thought of absolutely everything. Joy made a really difficult move a truly 'smooth transition' -- don't make a move without her!!

I cannot say enough about Joy and her team. Ours was a difficult and emotional move. After 23 years in our home it was time to move to one story living. I literally could not have done it without Joy! She made it possible...everything from taking things for donation, hiring trash removal service, sh...

I reached out to Joy in the depth of despair after losing my 98 year old father leaving his wife, my 98 year old mother living alone in their large home in Brewster. As this was NOT a tenable solution, I was forced to move her to Maplewood at Brewster assisted living. It was sudden and being from Ne...

Without reservation I encourage you to speak with Smooth Transitions if you're feeling overwhelmed at the thought of staging your home for sale and moving to a new home.  They are knowledgeable, experienced and helpful and fill a unique niche providing a valuable service - particularly for seni...

Joy and her team made my mother’s move to assisted living a breeze. I like to refer to her as ‘the wedding planner’ because she took all the stress out of the process and left us time to reminisce with my mother over fond memories shared at the home she was leaving. Joy helped my mother weed through...

Joy and her two female crew packed up my home for my move to assisted living at Keystone place. They came back the next day and set up my apartment so all I had to do was walk through the door, to my fully furnished apartment They are very professional and so friendly that anyone contemplating downs...

Joy was an absolute JOY to work with as we prepared my parents' apartment for their move. While I was out of state helping them, she worked with me to plan the space, source furniture and decor, and then she and her team flawlessly moved it all in! She is experienced and wonderfully caring. Working...

This is a fantastic company!! My brother has to move apartments within his Independent Community. They were unbelievable!! Efficient, patient , thorough, and just so nice!! If you have a loved one that needs to move this is the company to call!! Joy and her team are the best!! Do not hesitate call t...

My experience with Smooth Transitions; specifically Richard, Valerie and Melissa; was so much better than I've ever experienced or ever imagined. These professionals are true to the name of this company. The attention to detail for the full experience, care for the customer and customers' families,...

From start to finish all was done in a very professional manner. All members of the team were friendly and performed their job in a very satisfactory way. I would hire them again. To be able to move without having to lift a finger to pack or unpack was fantastic.

Smooth Transitions coordinated my mother’s move from her home in Florida to assisted living in Raleigh. They helped me decide what to bring, space planned her new apartment, unpacked everything, and made it look like home. They were professional and caring. I can’t thank them enough.

My friend Margaret and I feel very fortunate to have found Smooth Transitions. They were able to help her make decisions about downsizing from a town home to an independent/ assisted living facility. The team was respectful of her feelings and of how difficult it was for her to have to discard some...

What I liked most about Smooth Transitions is that they provided end-to-end services to transition my mom from her home of nearly 40 years to a senior living center. That was especially important because most of her family members are out of state. They helped her decide to what to take with her and...

I don't know what I would have done without Smooth Transitions. In the midst of a health crisis, we needed to move my parents to assisted living in very short order. Richard, Valerie, and the rest of the team worked valiantly to get my parents moved and their former home ready to sell in record time...

Flawless experience from beginning to end.We were a “different” move than what Smooth Transitions is used to, we are a family of 5 that needed help moving from a small apartment into our new home - they helped TREMENDOUSLY the whole way! They packed, unpacked, directed the movers, organized, hung th...

The Smooth Transitions team was amazing! They replicated mom’s apartment in her new building perfectly. The team was efficient, respectful, timely and kind. Very professional job!

The experience with Smooth Transitions was "AMAZING". I had to relocate my 90 Year old Parents from the Washington DC metropolitan are to the Raleigh Durham area. Mom and Dad had lived in their home for 53 years. We had to downsize from 3K sq foot home to a 1200 sq foot apartment. The team lead "Kar...

After selling our house and down sizing in 2020, we spent the next two years in relative pandemic isolation. Finally we decided this year to embark upon the next phase of our lives. We contacted Smooth Transitions, on a recommendation, to assist us in moving into a senior living community. After spe...

Having just completed a move with a wonderful team of folks at Smooth Transitions, I can honestly say I've never had a better move in my life -- and I have moved at least 35 times in my lifetime. Starting with Richard the owner and president, followed by Stephanie, Karen, Melton, Nelson and Kathleen...

Keely and crew did a great job. They were very professional, efficient, responsive, and respectful of the emotional toll downsizing moves can be. If I had to do this again, I would choose Smooth Transitions.

The day I knew I had to move my mother to assisted living was difficult. I could not imagine how to deal with all of her belongings. Then I met Richard, Nelson and the others from this wonderful company. They made it easy. They even designed and decorated my mother's small room in the new facility....

Well, you know when your eight-year-old daughter says mommy please give “smooth transitions five stars for moving mema” that you HAVE to give an amazing review!Honestly we were pleasantly stunned. Talk about a seamless move, (in less than 10 days) with my stepfather currently in cardiac ICU, smooth...

Smooth Transitions did an amazing job with my Mom's move & downsizing. It was so nice to have her apartment design plan, have her boxed up, moved & all set up within a 6 day time frame. It took my husband & I a period of 3 months to clean out & declutter my Mom's home so it was a ble...

My recent move to cozier quarters would have been a nightmare without the calm focus and fine-tuned processes employed by Smooth Transitions. Their guidance made it easier for me to select belongings to keep, sell, or donate. Their sense of humor and well-practiced teamwork reduced my stress signifi...

I love this team they were kind caring and professional they made this move so easy no stress just come home sit down when it's finished. Nelson Teresa Keely and Stephanie you couldn't have been a better team all my neighbors loved the team they said they were the nicest most polite people they've m...

My mom's assisted living facility gave us 3 recommended movers that specialize in senior moves plus some regular movers. We interviewed all and none even came close to the professionalism, competitive pricing, organization and good ole customer service demonstrated by Karen Wellspeak and her team fr...

This franchise is amazing! They moved my father into assisted living and set everything up in his apartment beautifully without even consulting me! The pictures were on the wall, the clothes in the closet and the bed made! They also lowered the estimate to clean out my parents' house based on what I...

Smooth Transitions is the answer to all your questions when your parents are ready to move out of their house and to a smaller place or assisted living. They take cash care of everything you need. They pack up the things you want to keep, move them to the new place and set up all the furniture, hang...

Perhaps one of the best decisions we have ever made was to hire Smooth Transitions to help us downsize and move. Karen and the team made what could have been an overwhelming experience extremely manageable. All throughout the process, I knew we were in good hands and they had our welfare and best in...

Great service. Moved mom out of my house into her apartment all in one day. Highly recommend

I used Smooth Transitions for downsizing and moving -- the experience was both amazing and expeditious. Stephanie and her team toughly but sensitively got me to chose belongings and get me to fit into my new apartment. Downsizing and moving are messy processes -- and there were some glitches; mostly...

I recently used Smooth Transitions when moving to another state. I had almost 1/2 of house and an entire garage full of stuff that I wasn't going to take. The day after the movers were loaded and I flew out, the Smooth Transitions Team went in and had everything cleaned out prior to closing. I reall...

These guys did an amazing job. Mom had to move into assisted living, so, her new setting was crucial. They transformed her new living space into a warm and inviting home. Kinda felt like you lived there all your life. Richard clearly outlined our options and Stephanie mastered every detail.Couldn't...

l don't even know where to start to say how impressed we were with this company and its employees. Richard, the owner, was our first contact and he reviewed the whole process with us in great detail. Next, Stephanie and Teresa came and started packing,Finally moving day arrived. My aunt's belongings...

We were so grateful for the services of Smooth Transitions - they truly live up to their name as we had a very smooth transition move. Their people were great and professional from the initial contact with President Richard to the Project Manager Karen, Floor plan designer Stephanie and the entire t...

Smooth Transition did a super job moving my wife's mother to an assisted living facility. They took care of everything timely, correctly and at a very fair fee. Great job and I would highly recommend they for your moving / transfer needs.

We can't believe how wonderful this move was. The packers were so nice and professional. Everything was organized and put away, even pictures were hung, when we arrived at our new home!! Loved it!!!

Smooth Transitions moved my mother in January and they were Amazing! Everyone was very professional and treated us with kindness and respect. I would recommend them to everyone! Stephanie was the Best!

Extremely helpful service! Richard and Karen and their team did a wonderful job making my parents comfortable with the move, and a pretty intense cleanout of their home. They were very respectful, especially with Mom regarding her valuables and sentimental items, it was very sweet watching her remin...

Stephanie did a great jobYou are lucky to have her in your company

I can't find the words to express my family's appreciation and gratitude for the professionalism and care Richard, Stephanie and crew took during our mother's transition to a new home. There were no surprises and communication was clear and frequent - greatly reducing our worries during such a stres...

Stephanie took a detail inventory of our furniture and other items to be placed in our new house, entered the inventory information and our new home layout into an amazing automated system and was able to tell us what would fit and where in the new house. We were able to work with her to try differe...

WOW....is all I can say....From the first meeting with Richard until the final clean out of her old place, this is a well run business. I had tears well up when I walked into my mom's new apartment with her. I wanted to hug Stephanie but with Covid I couldn't. It was set up beautifully. Stephanie wa...

My family had been struggling to navigate a difficult downsize and move of our elderly parents, until we found Richard Miller and Smooth Transitions. Not only did they take care of EVERYTHING but Richard, Karen, Stephanie and the entire crew made it seem effortless. This company is incredible!!

This company did a FANTASTIC job moving my mother out of her home of 20 years into a retirement community. They think of everything, are thoughtful and courteous, and worth every penny of what we paid them (and then some). They are detailed-oriented to the max and very customer-centric -- Wow! I rec...

I can't say enough about the care, time and hard work put in by Keely, Stephanie and the entire Smooth Transitions team to get my mom moved. As if the prospect of moving from her hometown of 81 years was not daunting enough, she also had the uncertainty and concern brought about by the coronavirus p...

Smooth Transitions did a great job. Karen Wellspeak was very efficient and compassionate. I could not have done this without them.

I worked with the team at Smooth Transitions in order to help my parents move into a new community from their home of 52 years. I understand fully well the anxiety that can come with this giant life transition. Richard and Karen made us feel like all would be taken care of from beginning to end. And...

Smooth Transitions made my downsizing move almost stress free. Stephanie and her team coordinated with the moving company. By the time I arrived to my new apartment that afternoon, the boxes were unpacked, cabinets and closets organized, pictures hung and boxes gone. Even the bed was made and towels...

Stephanie. Richard and their crew were awesome. Very patient, understanding, and helpful. We could not have done this without their kindness and help. Its very difficult to downsize but they made that task much easier for us. I have and will continue to reccommend them to our friends. Thank you so m...

They are amazing! We've used them 3 times and they have been so helpful and efficient.

We found out about Smooth Transitions from friends at our church. I didn't quite know what to expect but have been so pleased with the work that Karen and her group Keelie, Stephanie, Nelson and Lawana have done. They packed all of our things and had movers bring the furniture and boxes. Then they s...

Very impressed with the professionalism of Smooth Transitions! I had my my hands fulls coordination between multiple entities and was dealing with a lot of unknowns while trying to clear out the apartment of a departed friend, Richard and Karen came through managing the move seamlessly. They are eas...

My folks were very happy with the move Smooth Transitions provided for them when they moved into their retirement community. Stephanie & her assistants/team were careful during the packing & setup of the furniture in their "new home". We recommend them wholeheartedly for a "smooth transition...

I give this company more than five ,they deserve ten stars .They were very professional and caring . They were prompt, on time did there job especially well and I would recommend them to anyone. I will definitely use them again..

I hadn't known about Smooth Transitions but was referred by my real estate agent. I met with Richard Miller and he thoroughly explained my options and introduced me to Stephanie Ozinga, my Move Project Manager. She was professional, knowledgeable, and extremely helpful. In fact, in retrospect I wish...

Moving from my home for the past 27 years to a 55+ community apartment was a daunting task. I hired Smooth Transitions after being introduced to them at a lunch and learn. Their priorities were first me,my belongings second. Karen, Keely and Stephanie helped me make decisions concerning “does it sta...

I cannot say enough about Smooth Transitions. This wonderful team led by Richard, helped move my mother into a memory care facility-and the move was flawless! They were all very kind and compassionate to my mom and to me. They were very professional every step of the way. They took pictures, made co...

I highly recommend Smooth Transitions, Richard, and their amazing staff Keeley and Karen. Richard and his staff were an amazing help to me and I could not have accomplished on my own what they did for me. They helped move my mother into a senior apartment and were very patient and understanding in t...

We were very pleased with how seamlessly the move for my parents went. Karen and every employee went above and beyond, always being very professional and considerate. I believe we moved my parents within five days of our first contact with Richard! They made it so much less stressful and the cost wa...

Truly, the client is King for all Smooth Transitions personnel serving us. From Richard Miller at the top to the interim packers, movers and cleanup crew, we were treated royally.Our senior move manager, Karen Wellspeak, coordinated the project from inventory to floor planning our furniture making i...

We have moved 18 times and using Smooth Transitions was by far the easiest. They took care of everything: packing, moving and unpacking. They took pictures and measured the rooms and our furniture and made a computer model so that they knew where everything went. They even set up our computers and i...

Smooth Transitions did a fabulous job of working with my mother and ensuring that her move in to her new apartment was as seamless as possible. They tailored her new place with amazing accuracy and made it feel like home.

I was amazed at the ease of moving. Completely new experience.Karen, Lawana, Nelson did their jobs perfectly. I was thrilled to see everything in the correct place when I returned home.I could write a book but it would be redundant. I would never hesitate to use Smooth Transitions for future moves o...

I had a wonderful experience working with Smooth Transitions. They made a difference in the life of someone by helping coordinate a big move. What may have seemed like an impossible task (moving) was made possible by a great team of caring professionals who took the time to listen, were well organiz...

When we decided to downsize, SMOOTH TRANSITIONS gave us a wonderful gift— “to help us move from a 5000+ square foot home to a little over 1600 sq. feet cottage.”Their team was unbelievable- guiding us all the way from packing, moving, and setting up our new home. Their guidance in determining what w...

I cannot say enough nice things about Smooth Transitions. Not only were they quick to act, efficient and resourceful, they were also very agreeable and friendly to work with. They took all the stress of moving away from us and allowed us to move out of our home and into our apartment without any wor...

My experiences were always the most pleasant and stress free. I have moved many times during my adult life and Smooth Transitions far exceeded my expectations. Your services are indeed white-gloves handling. On entering my new home after you had unpacked and set up was more "Reveal" than I ever drea...

I can't say enough about Smooth Transitions. They were a life saver! My parents moved from independent living to assisted living and Smooth Transitions handled everything. What a great experience. Richard was very professional and easy to work with. Stephanie organized the move and was amazing in ma...

 I was told my move would be stress free by Richard and having moved several times I did not believe him. The whole process could not have been better. I will highly recommend this company to anyone.

I retained Smooth Transitions for a recent move. I met with Richard Miller - he outlined options the firm offered. My goal has always been "independence" and this was my answer.Stephanie led the entire team as they planned, packed, arranged moving, unpacked and set up my new apartment. Window treatm...

OMG - What an absolutely fabulous experience. Richard Miller and his associates were on time, courteous, efficient (removal and cleanup in a mere two days), cost effective and we are definite advocates for Smooth Transitions. Don't waste your time searching, interviewing and hoping, contact Richard...

Smooth Transitions completely and positively altered the experience of our home move! The team was kind and supportive and also unbelievably hard working and efficient. On the day after the moving trucks departed, they unpacked and fully arranged our kitchen and living room which allowed us to funct...

We recently sold our home of 36 years and moved into a condo about 40% smaller. Opting to follow the advice of professionals we decided to hire a company to assist in our move. Smooth Transitions was recommended to us and we contacted the franchise owner to determine the extent of their services and...

Bob and I recently were faced with an unexpectedly decision regarding my stepfather. He had been living in an independent apartment facility. Without any notice he ended up in the intensive care unit at a hospital and was to be released to a nursing home/assisted care facility. Having just recently...

Transitions was wonderfully skilled help with our move. What a pleasure on moving day to leave and return to a furnished and well organized new home confident in the appropriate disposal of what we left behind. The staff was most pleasant and thoughtful.

Just completed a move with the Smooth Transitions team. One word - fabulous! Richard, Karen and team are amazing! Over the course of three months, every interaction with them was prompt, professional, caring. The time and aggravation they saved us during this emotionally difficult transition was imm...

I would highly recommend this company to anyone that needs a loved one moved as smoothly as possible. They packed and moved my mother from a house to a one bedroom apartment in assisted living. It was seamless. They arrived on schedule and did everything they were contracted to do. Great people, gre...

What a wonderful company! My grandmother recently moved from my house, to an assisted living facility. I was so stressed as to how to get all her things and furniture over there in such a short amount of time. We only had a few days, from the time we found out she was leaving rehab, until the time s...

Smooth Transitions - what a find! They are wonderful caring people that made a hard move perfect! The attention to detail was amazing. Karen and her crew were right there making sure everything was in its place. My family and I can't thank you enough.

Smooth Transitions were kind and caring as it related to my mother-in-laws move. They were generous with their time making sure she understood all the details of her move. They were prompt and efficient in packing her belongings and scheduling her move. Care was taken in placing all of her belonging...

I highly recommend Smooth Transitions. My recent move was the easiest I have ever made with the help of Richard and his wonderful crew. Not only did they pack everything and set it all up at the new house but they handled other details such as furnishings with "some assembly required" and hanging cu...

This team of professionals made our move amazing! Everyone was patient and family-oriented. They helped our family sort through everything we own, safely transport and unpack/situate our items in our new home and did so with care and respect. My team treated us like family and I appreciate all their...

Richard and Karen are the people that make Smooth Transitions a wonderful company. My 91 year old dad and 87 year old mom decided it was time to let go of their beautiful coastal home of 22 years. Although we were out of their usual jurisdiction(3 hours away on the coast), they worked with us. Helpe...

We're mid-80 old and could never move ourselves. Richard,, Karen and team took over all the laborious stuff involved in downsizing and moving us into an assisted living home. It was a very "smooth transition" and when we arrived in our new digs we were ready to go. We are thankful for this team of c...

I can not say enough good things about Richard and Karen and Smooth Transitions. They were a lifesaver for my Mom and myself when we had to quickly downsize and move her. Their attention to detail was only matched by their kind and caring manner working with my Mom during a very stressful time. I wo...

I reached out to Annette on a Friday afternoon (two days before New Years Day) to see if she could help move one of my residents from assisted living to memory care.  She connected with the family who was out of state, came to the building within an hour to take pictures and plan... and then ca...

Smooth Transitions owned by Annette and Michael Aurelio have proved to be extremely hard working, caring, knowledgeable, and go about their work in a very professional manner. Not only do they take on jobs to help owners package up their belongings, but also unpack and settle in. We have also been v...

Smooth transitions is a joy to work with.  They worked within our time constraints to empty a townhome and assisted living apartment.

They did great and are amazing people with fabulous communication.  I will be moving again soon to downsize further and will only be using them for the assistance I need.

Great move came prepared very helpful with my elderly parent's absolutely, would highly recommend!

Hearty work of a difficult nature. Done in time and to the client’ s needs.

Ann and her outstanding crew at Smooth Transitions not only efficiently moved the contents of my mom's apartment but did so with a sensitivity appropriate to a very difficult situation. I was very happy with their attention to detail as well as their thoroughness. I'd recommend Smooth Transitions to...

I can't say enough about Smooth Transitions! They exceeded my expectations. Ann and her crew were efficient and thorough and communication between us was clear and suggestions very helpful.

Ann and her team were phenomenal! They were able to help me move into my new studio, they were professional, organized and caring and I would highly recommend Ann’s services, thank you so much Ann! Alison

I can’t say enough about Smooth transitions! I have used them several times and they never disappoint. They are professional, courteous and always do above what is expected leaving a good impression on our residents and ultimately on us. In our business having a vendor that you can depend on i...

  You ladies truly made the transition smooth. You are beautiful, talented and industrious. Thanks for everything. We will definitely recommend you!! (for services: floorplan, move management, pack, unpack, set-up home) 

My folks decided to move to assisted living in another state. Mai was INDISPENSABLE in this process. We literally could not have done it without her. Mai and her team are organized, efficient, and reliable and Mai herself is pleasant and kind. Her communication is excellent–I always knew exact...

Mai is extremely capable in every way. She put together a crew of 7 men and 3 women. In 2 hours she had everything moved from my home to my retirement community. The “staff” was as cordial, respectful and efficient as they could be. If we hired them to play basketball in the NBA, they wo...

This is a wonderful group. Consider yourself lucky to have them. They go the extra mile in every area. (for services: move management, pack, unpack, set-up home) 

We used Mai when my mother-in-law recently moved from Ohio to Phoenix and she did an amazing job! She is very well organized, positive and professional. Her team was great and truly a pleasure to work with. Mai and her team have an eye for design and detail and seemed to know just where to put all t...

Valerie and Chrissy were wonderful. They made a stressful situation into a very nice experience. Almost like I had my family doing the move. Great Experience!! (for services: move management, pack, unpack, set-up home) 

Mai is nothing short of AWESOME. Was trying to relocate a family member from a rehab center to a senior center. Two phone calls was all it took for her to pack furniture, rooms, personal items and deliver to his new facility including setting up his new apartment including drawers, wall decorations,...

The move went way better than expected. Everyone was very efficient and good at organizing. Easy to work with. You have a great team. Would recommend Smooth Transitions without any reservations. (for services: move management, pack, unpack, set-up home) 

Our house was overflowing with ‘tons’ of stuff. [They] were not only great workers they were wonderful, understanding people to have around. They were extremely efficient and imaginative. I highly recommend Smooth Transitions (for services: declutter and organizing) 

Thank you for taking care of this at a very difficult time for our family. It was wonderful to be able to turn it over and know everything would be done. (for services: estate clear-out, donating and selling remaining items) 

Mai, Thanks for everything. It was a pleasure. (for services: packing)   

This is our second time to hire Mai to move our Mom and we couldn’t be more grateful for her! She always has a sweet, caring attitude + listens + follows wishes carefully. She is hardworking + efficient + creates a very happy work environment. She is kind + gentle + she gets RESULTS! She doesn...

Timeliness and Efficiency and going beyond the call of duty.  You made a project that was overwhelming to me much more manageable

What did you like most about your experience?  - 1. Quick response to questions / issues / my changes in plans 2. Very understanding in needs of elderly person and their family in moving situation.  Thank you so much for all of your help.  I couldn’t have done it without yo...

What did you like most about your experience? - Everything. On Time – Organized – Pleasant! You’re wonderful!

Mai was able to help me with moving at a time I needed the help: after surgery.  I would recommend Smooth Transitions to anyone needing help with moving.

From a scale of 1-5, 5 being great, I give Mai a 500! I have never met a harder worker with more cheer and genuine goodwill toward her clients. Mai has an exceptional quality of care and kindness that she freely doles out to everyone she works with. Her patience with the frustrations of a sudden mov...

What did you like most about your experience with Smooth Transitions?  - Everything

Words can never express our deep affection and appreciation for the great job you did to make our ‘transitions smooth’. You are so well organized and know all the right people to call. And very compassionate. I hope you don’t mind, but we have adopted you as a member of the family....

Many, many thanks for your wonderful management. You took over the difficult and sometimes seemingly impossible chores, and made them disappear like magic.  

I continue to be so grateful for all you did for us, moving Mom out of her house. And then out of her apartment in the retirement community.  

I just wanted to take the time to thank you again for all you did for us.  We had so much going on and such a short time to do it all. ‘Smooth Transitions’ is the best name for what you do - the burden was lifted from our shoulders and gave us the freedom to do all the other things that had to...